Returns and Repairs

Return Policy

All goods may be exchanged for a store credit note within four weeks from date of purchase provided the goods have not been used and are in their original packaging. Unfortunately, we do not refund for incorrect choice.

Exchanges are done at the expense of the customer if exchanged via post/courier or customers can exchange items at the YCN store with receipt of purchase.

Repair Guarantee Policy

We guarantee to repair any item purchased from us regardless of what or whose fault it is. This guarantee is for the first twelve months from the original date of purchase.

The date of purchase can be verified from the original sales document so keep these in a safe place. Rest assured you are covered for any eventuality.